Dealing with Young Riders: Dealing with Groups

Dealing_with_Young_Riders_Dealing_with_Groups

ONLINE COURSE OVERVIEW

Dealing with misbehavior from students is challenging and many drivers struggle with managing students on their buses. Drivers need skills to use when their emotions get the best of them. This course discusses how to understand the dynamics of groups as well as how to identify and talk with the key person in a conflict.

 This course covers:

  • Collective personality
  • Point of conflict
  • Handling groups

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